Privacy Policy

Last updated: July 19, 2025

🛡️ Privacy first • No spam • Secure

1. Introduction

At Chime, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. We are committed to protecting your personal data and being transparent about our practices.

2. Information We Collect

Personal Information

  • Email address (for account creation and communication)
  • Profile information you choose to provide
  • Contact information for friend connections

App Usage Data

  • Alarm settings and preferences
  • Shared alarm status and interactions
  • App usage patterns and feature usage
  • Device information and technical data

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Chime service
  • Enable social alarm sharing with your chosen contacts
  • Send important app notifications and updates
  • Improve our app functionality and user experience
  • Provide customer support
  • Ensure app security and prevent misuse

4. Information Sharing and Privacy Controls

🔒 Your Control

Only alarms you explicitly choose to share are visible to your friends. Private alarms remain completely private.

We DO NOT:

  • Sell your personal information to third parties
  • Share your data with advertisers
  • Access your private alarms or personal content
  • Send promotional emails without your consent

We MAY share information:

  • With friends you've connected with (only shared alarms)
  • When required by law or legal process
  • To protect the safety and security of our users

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

7. Your Rights (GDPR & CCPA Compliance)

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Restrict or object to data processing
  • Data portability
  • Withdraw consent at any time

8. Children's Privacy

Chime is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or via email. Your continued use of the app constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@chimealarm.app. We're committed to addressing your concerns promptly.