Support Center

Get help with Chime and find answers to common questions

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Frequently Asked Questions

๐Ÿš€ When will Chime be available?

Chime is launching in September 2025! iPhone users will get access first, followed by Android. Join our beta waitlist to get early access and help us perfect the app before the public launch.

๐Ÿ”’ Is my privacy protected?

Absolutely! Your privacy is our top priority. Only alarms you explicitly choose to share are visible to friends. We never sell your data, send spam, or share information with advertisers. Read our Privacy Policy for full details.

๐Ÿ“ฑ Which devices are supported?

Chime will initially launch on iPhone (iOS 15+), with Android support coming shortly after. We're focusing on delivering the best possible experience on each platform.

๐Ÿ’ฐ How much does Chime cost?

The beta is completely free! We'll announce pricing details closer to our public launch. Beta testers will get special early access pricing as a thank you for helping us improve the app.

๐ŸŒŸ What makes Chime different from other alarm apps?

Chime is the first alarm app designed for social connection. Instead of just waking you up, it helps you coordinate with friends and family, build habits together, and stay connected throughout the day. It's about turning the daily routine of alarms into a shared experience.

๐Ÿ› How do I report bugs or provide feedback?

We love feedback! As a beta tester, your input is invaluable. Email us at support@chimealarm.app with any bugs, suggestions, or feature requests. We read every message and prioritize improvements based on user feedback.

๐Ÿงช Beta Testing Program

Join our beta program to:

  • Get early access to new features
  • Help shape the app's development
  • Provide feedback directly to our team
  • Enjoy free access during beta period
  • Receive special launch pricing

Still need help?

Our team is here to help you get the most out of Chime.

Response time: Usually within 24 hours